Five9 Named a Leader for 9th Time in 2026 Gartner® Magic Quadrant™
Choosing the right contact center partner impacts more than technology, it affects every customer interaction. The 2026 Gartner® Magic Quadrant™ for CCaaS offers unbiased analysis to help you make confident decisions. See how vendors are evaluated and why Five9 was once again named a Leader for Completeness of Vision and Ability to Execute.
Use this report to inform your CX strategy with:
- The Strengths and Cautions of evaluated vendors including Five9
- Data-backed vetting decisions with trusted market analysis
- Why we believe Five9 will help you achieve your strategic goals
Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Five9.
